Rachel Mess Logo

Rachel Miller Wellness

Rachel Miller is a health and wellbeing mentor helping people struggling with chronic illness, to learn new strategies and take back control of their lives.

Having struggled herself with chronic illness, and earning her masters degree in Health Psychology, she realised that the most effective form of mentoring is when both the coach and the client share a similar experience.

She took these learnings forward into setting up her own mentoring business, so that she could help others who were suffering with chronic illnesses, and work with them to live fuller and happier lives.

Check out the final site: rachelmillerwellness.com
Photo: Rach standing in a park with their camera

Project Goals

After building her own website, but feeling like it didn't reflect her high level of work, Rachel was looking for a site that:

Explained her services
Made it easy for people to get in touch
Showcased her experience and accreditations

The "before"

After building her site in Mailchimp, Rachel could tell that web design wasn't her zone of genius and set out to find some help in improving her site, and showcasing herself as qualified, welcoming, and professional.


"I realised I couldn’t do it all on my own - I had other things I needed to dedicate my time and energy to"

Screenshot of the old rachel miller wellness site

Project Highlights

Full build in one day

In the morning, Rachel had a website she didn't like, that wasn't effective and she wasn't confident in sharing. By the evening she had a brand new site that she loves and was super excited to share on her social accounts!

Easy enquiries.

We incorporated an enquiry form, as well as embedding a plugin for Rachels booking system in order to make it as easy as possible for people to either drop her a message, or book a call - whatever they're more comfortable with.

Booking system integration

Ready to make a purchase? No need to send an email, book a call, and wait for an invoice. Rachels new site links to each of her packages so clients can choose how many sessions they want, and book straight away.

GDPR compliant

Rachel never had a cookie or privacy policy for her previous site, and users weren't able to manage which cookies were active. Now she's ticking all of the boxes for GDPR compliancy and doesn't have to worry.

Colours & Fonts

Booking the Website in a Day package means you get to save money but supplying colours, fonts, images and copy yourself. Rachel sent over her chosen colours, and the font used in her logo so I could pair it with a suitable body text.

Her logo was written in Playfair Display so we used that for her headings, and paired it with Lato for the body text.

Playfair Display

"She's your lobster. Come on, you guys. It's a known fact that lobsters fall in love and mate for life."

Lato

"She's your lobster. Come on, you guys. It's a known fact that lobsters fall in love and mate for life."

Website Images

As this was a small site, we didn't need a tonne of pictures to fill out the page. Rachel supplied a selection of photos which worked well with her colours, and the feeling she wants her brand to create - relaxed, welcoming and safe.

Copywriting

The copy that Rachel provided was detailed, clear, and helped enormously with how I designed the site.

Learning about Rachel and her business through the copy she had written, it made my job a lot easier to plan the layout for the site, and think about other functionalities the website could have.

screenshot of copywriting notes
screenshot of copywriting notes
screenshot of copywriting notes

The website

Rachels website was built in one (longer than usual) day but it was great to be able to give her this really quick win so she can move forward with her business plans. By getting to know Rachel, and keeping her updated with how the design for the webpage was looking, I was able to bring together all of her content to a site that actually works for her business.

The completed website is made up of 3 main elements:

Mentoring: a section explaining how Rachel mentors her clients, and the benefits of working with her
Packages: Rachel's previous website never had each of her packages all laid out, offering clients a way to save some money by booking in bulk. Now potential clients can see exactly what they're getting when they book, and what other options are available in the future.
Easy Booking: I wanted it to be super easy for anyone who wanted to contact Rachel either through an enquiry form, booking a call, or just booking their group of sessions to be able to do so with zero confusion.
Screenshot showing clients final website - Home sectionScreenshot showing clients Contact and FAQ section
Client Project in mobile view

Project Highlights

Full build in one day

In the morning, Rachel had a website she didn't like, that wasn't effective and she wasn't confident in sharing. By the evening she had a brand new site that she loves and was super excited to share on her social accounts!

Easy enquiries.

We incorporated an enquiry form, as well as embedding a plugin for Rachels booking system in order to make it as easy as possible for people to either drop her a message, or book a call - whatever they're more comfortable with.

Booking system integration

Ready to make a purchase? No need to send an email, book a call, and wait for an invoice. Rachels new site links to each of her packages so clients can choose how many sessions they want, and book straight away.

GDPR compliant

Rachel never had a cookie or privacy policy for her previous site, and users weren't able to manage which cookies were active. Now she's ticking all of the boxes for GDPR compliancy and doesn't have to worry.

Client Review

"I felt like my website did not present my business and services professionally and was feeling overwhelmed at the prospect of redesigning it myself. The website is how clients book my services, and it is the landing point for my whole business, and I felt that as it was not presenting me in the best way, I could be losing potential clients. 

Realising I couldn’t do it all on my own and I had other things I needed to dedicate my time and energy to, I decided to get in touch. 

You were friendly and able to answer all my newbie technology related questions with the basic stuff I didn’t understand! Supportive, responsive, easy to contact and a problem solver. I am so happy with the design and feel of my new site.

Honestly? I can’t think of anything that was an issue or wasn’t easily resolved. I especially liked that we could just Whatsapp during the day of web page creation with updates/anything needing doing."

-Rachel Miller

Speak to Rachel

Your brand is worthy of a great website, let's have a chat to see how I can help. Book a free call using the calendar below, or click here to open Calendly to chat about your project.

Here's what we'll cover on a free 45 minute Discovery Call

• How to position and sell the value of your service
• How to define the market that you should be pursuing when your website is Live.
• How to define your unique competitive advantage for your service.
• How to make website users feel welcomed and encouraged to take action.
• Estimate setup costs for your website to succeed.

PLUS, you'll get a personal Accessibility Audit (£69 value) completely free!

👇 Book a call below 👇