Rachel Mess Logo

Accessible websites for strategic & thoughtful business owners

I help small businesses thrive online by creating custom sites that are easy to use, and confidently shows visitors that you're the person to help them.

Let's put your best foot forward by creating an excellent user experience and delivering a modern, responsive website.

Helping you reach more clients through your website

Web design has changed a lot in the last 10 years, so as a business owner you have to be more conscious of ensuring your site invites people in, so you can showcase the exceptional work that your company provides.

With a diploma in UX design, I’m passionate about ensuring that your business website gives users a great customer experience, no matter what device they’re on and any additional help they need.  

And accessibility is what underlines all of my decisions, to make sure that your site is inclusive, and usable to any potential client.By choosing the right colours, fonts and layouts you’ll soon be proud to share your website so everyone can learn more, see your prices and book that all important call.

Giving you the power over your site

If you’ve ever had your site designed, and 6 months later you wanted to change a picture or update a price, only to end up embarking on an uphill battle to get it done? You’re not alone.

Your website is your website, and I want you to walk away knowing how to make those small changes whenever the time comes - but if you ever need a hand, I’m just an email away.

So, basically we’re a perfect fit if….

  • You need a website that welcomes visitors, and shows them that they’re in the right place
  • You care that your website is accessible - and you know that it’ll increase traffic and conversions
  • You’re excited at the idea of being in control of your own site, without relying on a designer.
  • You’re passionate about building a business that you love, and that also provides the financial security you need to thrive.

If that’s you, then you’re in the right place!

Hi, I'm Rachel & it's great to have you here.

You offer a unique experience that sets you apart from your competitors. But your website is letting you down.

I offer custom designs so that you can stand out online and show potential clients the amazing results that you can give them.

Like getting a tailor-made suit, or designing your ideal home from scratch, by working with me you’ll get a website that you LOVE, and you’re proud to share with the world.

Rachel leaning her arm on a bridge, smiling at the camera. Trees in the background

My Story (heads up, it’s pretty jumpy, but you’ll learn why accessibility matters to me, how I got here and why I chose to work online)

“Rachel, can you read this for me?”

Hannah Mess, on countless occasions

This is a common request for me, because I’m basically the eyes of the family when it comes to anything small, or difficult to navigate. My sister was born with Albinism, which most people think of as “that skin condition where you can’t go outside” (by the way that’s not true - she just needs plenty of factor 50).

What’s less known is that for most people with Albinism, their sight is greatly affected and their eyes are more sensitive to light (notice that there isn’t any pure white on this website, instead I’ve used softer natural tones).

Growing up with someone who’s visually impaired played a really big part in why I decided to study UX (user experience) design, and why accessibility is so important to me. My sister is the genius between the two of us, and it’s frustrating to see her struggle to navigate or read something because a site or an app hasn’t been designed with accessibility in mind.

Photo of Rachel and Hannah in New ZealandPhoto of Rachel and Hannah at the John O' Groats Sign

“You mean you're going to be working with actual humans?”

An ex-colleague as we happily discussed another person flying the nest

In early 2020 with my diploma in UX underway, I took an exciting opportunity to join a tech company as their receptionist, with “potential opportunities” to apply my UX skills to their internal systems further down the line. And I have to say, I really thought I’d struck gold! The staff were so lovely and welcoming, the events they’d thrown (pre-covid) looked great and the product was really cool!

Unfortunately, I was quick to learn that, unless you were the owner, you could say goodbye to ideas, suggestions and eventually any kind of feedback for how a department could run better. It was a toxic culture stemming from one mans micro-management, and my hopes to progress within the company were quickly dispelled.

After seeing over 30 members of staff leave. And with my first two client projects in the calendar, I decided I was done working for a company that didn’t care for its own staff, and put profits over people at every opportunity.

“If they can do it, why can’t I?”

A timeless quote, by a very wise person

If you’re anything like me, over the last few years you’ll have seen the massive increase in people who wanted to jump off the hamster wheel and live a more balanced life on their terms - and they’re smashing it!

Maybe you decided to work for yourself in order to spend more time with your family, maybe you felt like you could make a bigger difference going out on your own - maybe you just wanted more freedom in your life, and to make more money.

For me, it’s the opportunity to work from anywhere. Working with amazing business owners is the best part of my job, and I love that we have the technology that allows me to work with people all over the world.

Running a business online is my absolute dream. I’d love to work with you to create your dream website that helps you achieve your goals - whatever they are.

A photo of Rachel at Angkor Wat in CambodiaPhoto of Rachel walking in a river in Vietnam
Smooth Fox Logo

Although we were happy with the look of our site we wanted Rachel’s expertise on how to enhance it and generate more traffic.We had a one off consultation with Rachel which has helped steer us in the right direction.

Kirsty & Chris at Smooth Fox Glamour Studio
Photo of Jennifer

"Rachel went above and beyond to help me regain use of my website after I was abandoned by another web design company. She took the time to explain everything to me in a way that I could understand."

Jennifer at J.Rodger Aesthetics

So to sum up, I'm here to...

Create websites that are built to include everyone, which will boost your SEO and increase conversions.
Help clients get back to their “why” and design an online space that truly reflects their brand and vision.
Work with people who care about people, and how they can make their wee corner of the internet a great place to explore
Show clients how they can be in owners of their own site so they’re not relying on a designer or an agency to switch out a photo

If this sounds like a perfect match to you, then I’d love to chat and learn more about you and your business.

Speak to Rachel

Your brand is worthy of a great website, let's have a chat to see how I can help. Book a free call using the calendar below, or click here to open Calendly to chat about your project.

Here's what we'll cover on a free 45 minute Discovery Call

• How to position and sell the value of your service
• How to define the market that you should be pursuing when your website is Live.
• How to define your unique competitive advantage for your service.
• How to make website users feel welcomed and encouraged to take action.
• Estimate setup costs for your website to succeed.

PLUS, you'll get a personal Accessibility Audit (£69 value) completely free!

👇 Book a call below 👇

View of PDF pages spread out. Page one reads "Accessible Website Cheat Sheet. 10 Essentials for an accessible website that increases conversions". Page 2 shows a checklist.

Free Download

Not sure where to start to ensure your website is accessible? Grab my Accessible Website Cheat Sheet to make sure you've got the basics covered.

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